Blocked photo eyes
Boxes, tools, bikes, trash cans, and spider webs can block the sensor beam.
Sensor troubleshooting
If the garage door starts closing then reverses, refuses to close, or shows blinking opener lights, the safety sensors may need attention.
Never bypass garage door safety sensors. They are designed to help prevent the door from closing on people, pets, vehicles, or stored items.
Common causes
Safety sensors are usually mounted near the bottom of the door tracks. They need a clear line of sight. Dust, storage boxes, sunlight glare, loose brackets, wiring, or opener settings can cause closing problems.
Boxes, tools, bikes, trash cans, and spider webs can block the sensor beam.
If one sensor has been bumped, the opener may reverse before the door reaches the floor.
Dust and debris can build up near the garage floor, especially in dry Avondale conditions.
Intermittent sensor lights may point to wiring, mounting, or opener issues that need inspection.
Safe checks
Keep clear of the moving door and avoid changing opener force settings. These simple observations can help a provider understand what is happening.
Note whether the opener or sensor lights blink, turn off, or stay solid.
Move items away from the sensor beam and wipe dust from the lenses with a soft cloth.
If the door reverses at the same spot, the issue may be track resistance or opener settings.
Grinding or humming can mean the issue is larger than the sensors.
When to request service
If the problem returns after the path is clear, the opener system may need diagnosis. The issue could involve wiring, brackets, opener limits, track resistance, or another part of the door system.
Repeated reversals can strain the opener and may point to alignment or resistance problems.
Loose wiring, sensor failure, or power issues can make the system unreliable.
A sensor problem can hide a larger track, roller, spring, or cable issue.
If the door will not close and security is a concern, request help sooner.